Support & FAQ
Last updated: 2026-09-09
Getting started
- Open PerkGlyph from your Shopify admin Apps list.
- Create a bullet group (or choose Create demo group).
- Set the group as the shop default.
- Go to Themes → Customize, open a product template, click Add block, and choose PerkGlyph benefits.
Frequently asked questions
The bullets don’t appear on my product page.
Confirm a default group is set (the group shows a “Default” badge), the PerkGlyph block is added to the product template, and your subscription is active. Product overrides take precedence over the default group.
Can different products show different bullets?
Yes. Open the group editor and click Assign to products. Products with an override show that group; all other products show the default group.
Can I reorder or hide bullets?
Use the arrow buttons to change order and the Enabled toggle to hide a bullet without deleting it.
Does PerkGlyph slow down my store?
No. The storefront block is server-rendered with inline SVG icons. It adds no JavaScript, no external requests, and no extra fonts.
What happens if I cancel?
Your groups stay saved. Storefront rendering pauses when the subscription lapses and resumes if you resubscribe.
What happens when I uninstall?
All PerkGlyph data, including groups and assignments, is removed when the app is uninstalled.
Contact support
Need more help? Email us at perkglyph.support@gmail.com.